Last updated: Nov 23, 2025
Lawn x Snow (“we”, “our”, or “the app”) provides on-demand lawn mowing, leaf raking, and snow removal services by connecting users with local contractors. We are committed to protecting your privacy and being transparent about how your information is handled.
By using the app, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
1.1. Information You Provide
Because the app does not use login accounts, we do not collect:
- Email addresses
- Passwords
- Social media logins
However, to deliver services, you may provide:
- Physical address (where the service is needed)
- Phone number (to allow the contractor to contact you)
1.2. Location Information
- We do not collect or share your exact GPS location.
- We do collect your postal code (or ZIP code) to place you on the service map and to match you with nearby contractors.
No real-time GPS tracking is performed.
2. How We Use Your Information
We use your information only for the following purposes:
2.1. To Provide and Manage Services
- Your physical service address and phone number are used to coordinate bookings and communicate with your chosen contractor.
- Your postal/ZIP code helps determine your service region.
2.2. To Match You With Contractors
- Your address is shared only with the contractor you choose for a service request.
- We do not share your information with any contractor until you explicitly request a service from them.
2.3. To Improve the App
We may use non-personal data (e.g., general usage patterns, region-level metrics) to improve app performance and user experience.
3. Information We Share
3.1. With Contractors You Select
When you request a service, the contractor you choose will receive:
- Your name (if provided)
- Your service address
- Your phone number
This is necessary so the contractor can reach you and perform the service.
3.2. Public Contractor Information
Contractor profiles are visible to all users of the app at all times, including:
- Name or business name
- Service types
- General location
- Ratings
- Availability
No user information is publicly visible.
3.3. No Sales or Third-Party Sharing
We do not sell, rent, or share your personal information with:
- Advertisers
- Data brokers
- Third-party marketing companies
- Analytics platforms outside the app’s own infrastructure
Your information stays within the app and the contractor you choose.
4. Data Retention
- Your service address and phone number are stored only as long as necessary to provide the service and maintain your service history.
- You may request deletion of your personal information at any time.
5. Security
We take reasonable technical and organizational measures to protect the information you provide, including:
- Secure storage of personal data
- Restricted access to contractor data
- No transmission of sensitive information via unsecured channels
However, no method of electronic storage or transmission is 100% secure.
6. Children’s Privacy
Lawn x Snow is not intended for anyone under 13 years of age, and we do not knowingly collect personal information from children.
7. Your Rights
Depending on your country or region, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Request limits on how your information is used
To make a request, contact us at:
support@lawnxsnow.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and updated with a new “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at:
support@lawnxsnow.com